Q
How do You Respond to Urgent Requests? Any Referable Cases?
A

We are very experienced in dealing with clients’ urgent requests. Once a Southeast Asia client got a shot supply on packaging material for liquid laundry due to its main supplier who had encountered an uncontrollable matter. Therefore, the client came to Novel with urgent procurement on this material. Novel had immediately carried out contingency plan and made out a complete scheme throughout whole process and finally helped solve it. Since then the client has been a strategic business partner of Novel.

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